Terms of Service

1. Definitions

For the purposes of these Terms: “Service” means the website, mobile experiences, and ordering channels provided by White Crust Pizzeria India; “Account” means a registered user profile enabling faster checkout and preferences; “Order” means a confirmed purchase request for our products; “Delivery Partner” means third-party couriers or platforms that deliver your order.

2. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part, you may not access the Service.

3. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to place Orders. If you are under the age of majority, you may use the Service only with the consent and supervision of a parent or legal guardian.

4. Account

You may create an Account to save addresses, track Orders, and manage preferences. You are responsible for safeguarding your credentials and for all activities under your Account.

5. Orders

All Orders are subject to availability and acceptance. Prices, discounts, and taxes are displayed during checkout. We reserve the right to cancel any Order suspected of fraud or abuse.

6. Payment

We may accept UPI, credit/debit cards, and cash-on-delivery where available. By providing payment information, you represent that you are authorized to use the selected method and authorize us to charge the full amount including applicable taxes and fees.

7. Delivery

Estimated delivery times are displayed at checkout. Delays may occur due to traffic, weather, or other factors beyond our control. Risk of loss and title pass to you upon delivery.

8. Cancellations and Refunds

Orders may be canceled before preparation begins. Refund eligibility depends on the order status and applicable laws. For quality concerns, contact us within 24 hours.

9. User Conduct

You agree not to misuse the Service, including but not limited to interference, scraping, reverse engineering, or transmitting malware. We may restrict or terminate access for violations.

10. License and Intellectual Property

All content is owned by White Crust Pizzeria India or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

11. Privacy

Our processing of personal data is described in our Privacy Policy. We implement reasonable security measures, but no method of transmission is 100% secure.

12. Cookies

We use essential cookies to operate the site and, with your consent, analytics cookies to understand usage. You can manage preferences at any time in Cookie Settings.

13. Limitation of Liability

To the maximum extent permitted by law, White Crust Pizzeria India shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

14. Indemnity

You agree to indemnify and hold harmless White Crust Pizzeria India and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the Service or violation of these Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction.

16. Dispute Resolution

In case of disputes, parties agree to first attempt amicable resolution. If unresolved, disputes may be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.

17. Changes to Terms

We may modify these Terms at any time. Material changes will be notified on this page with the updated effective date.

18. Contact

Questions about these Terms? Reach us at +91 91234 56789 or support@whitecrust.in. For account deletion or data requests, use the “Data Request” form below.